Odoo Emails

Adjusting the sender address: 

You can configure your own email address to be used as the sender address for email campaigns, invoices, or general business correspondence. This is especially useful for maintaining a professional image and strengthening your brand identity. You can use email addresses like " info@netzexpert.com ."​

SMTP settings: 

Odoo supports the setup of a custom SMTP server. You can store your email provider's SMTP credentials in Odoo to send emails directly from your own domain. This ensures that all outgoing emails comply with your domain's authentication standards (e.g., SPF, DKIM), improving email deliverability.​

Custom reply addresses: 

You can also configure a dedicated email address for inbound replies so that responses to marketing emails or customer inquiries are forwarded to the correct department.​

Multiple domains per instance:

You can set up email addresses for different domains (e.g., " info@netzexpert.com ") within the same Odoo instance. This means you can operate different brands or business units with their own email addresses while centrally managing communication.

Individual email templates for each domain:

You can customize specific email templates and sender addresses for each domain. This allows each company or brand to send emails with its own corporate identity (logo, colors, sender address), improving brand consistency.

Multi-company support:

In conjunction with Odoo's multi-company feature, you can manage a separate email domain for each company within your Odoo system. Each company can use its own domain while still accessing the shared resources and data within the Odoo instance.

Email forwarding: 

You can forward incoming emails to different email addresses or departments based on the email domain or content. For example, an email to " info@netzexpert.com " can be forwarded directly to the corresponding brand's support team.​

Filter rules and automations: 

Odoo offers the possibility to create automations that sort incoming emails based on certain criteria (e.g. email address or subject) or automatically assign them to specific departments or people.​

Central administration: 

All email accounts and domains are managed centrally in one Odoo instance, simplifying administration and improving consistency across different business units.​

Cross-brand communication: 

You can send emails on behalf of different brands without having to manage multiple systems or email clients. Each brand can use its own email domain and email styles.​

Professional appearance: 

By using your own domain for emails and setting up multiple domains, you strengthen the professional image of your company and improve the credibility of your email campaigns.​